Frequently Asked Questions

Are you facing any kind of issue? Please check-it-out our FAQ section!

  • Invalid Account occurs when the login Credentials entered incorrectly.

  • Account Disabled means that your real account hasn't been activated yet.OrMay be due to subscription expired. Please contactyour RM for further details.

  • Please follow below steps to log in to MT4:
    Click “File” -> “Log Into Trade Account”
    Confirm the correct server for your Live or Demo account -> select the server from the drop down menu.
    Enter your account number in the Login box
    Enter your password
    For password save (Click on ‘Save account Information’)
    Press Login.

  • To open a chart on MT4:
    From the script list in the Market Watch window, Do right click on your preferred script &Select “Chart Window” to open a chart.

  • Meta trader 4 is Fully Customisable, So anyone can use it according to requirements. Secondly it has online library from where anyone can learn technical analyse and also end numbers of technical tools can be download freely from library. Meta trader 4 is also very user-friendly than other soft wares.

  • Use of OTP (One Time Password) provides an additional level of security when working with live accounts. The user is required to enter a unique one-time password every time to connect to an account.